Increased Precautions We're Taking in Response to COVID-19
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at North West Wisconsin Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at North West Wisconsin Comprehensive Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Insurance & Payment Information

Now accepting Medicare! Please call today for more information.

24/7 Appointment Scheduling

When you enter treatment at North West Wisconsin Comprehensive Treatment Center, you will receive personalized care that has been customized to meet your unique needs.

Because we are committed to providing this level of individualized care, the cost of treatment will vary among patients depending upon the scope of services that are provided.

Prior to the start of treatment, you will meet with one of our staff members to discuss the cost of your care and to determine how you will pay for these services. During this consultation, you will be informed of the following general policies and procedures:

Intake fee

  • You will be required to pay your intake fee on the day of your intake appointment. You may pay with cash, a money order, or a credit card that has been issued in your name.
  • If you are paying for your treatment with Medicaid or with insurance through Medicaid, Amerigroup, Sunflower, or United Health Care, you will not have to pay this intake fee.

Payment schedule

  • All patients are expected to pay for treatment in advance of receiving services.
  • This policy applies to customers who are paying for their own care, as well as to most insurance patients as well.
  • The frequency with which you will pay for treatment will be determined during your intake process.

Insurance patients

  • You must provide a valid insurance card during your intake appointment.
  • Your insurance coverage and eligibility must be verified by one of our staff members prior to the start of treatment.
  • You must be prepared to pay upfront unless told otherwise by one of our staff members.
  • In most cases, you will pay us out of pocket, then submit an invoice to your insurance provider in order to be reimbursed.

We understand that issues related to costs and payment can be sources of concern, and we are dedicated to doing all that we can do to put your mind at ease and ensure that you are informed and empowered during your time with us.

If you have any questions about treatment costs or any other aspects of receiving care at North West Wisconsin Comprehensive Treatment Center, please do not hesitate to contact us at your convenience. Our friendly and supportive staff members look forward to providing you with all of the information you need to make the best decisions about your drug-free future.